FAQ
Whether you’re a small business owner or just getting started online, these answers will help you better understand how digital marketing can grow your brand, attract customers, and drive results. If you don't see the answer to your question here, send me an email at info@threebridgesmarketing.com and I'll be happy to help.
What is digital marketing?
Digital marketing is the use of online channels such as search engines, websites, social media, email and paid ads to promote products or services. It allows businesses to reach their audience where they spend most of their time - online.
What does a digital marketing agency do?
A digital marketing agency helps businesses grow online by offering services such as SEO, social media management, PPC advertising, content creation, email marketing and website optimisation - all designed to improve visibility and conversions.
How can I stay on top of Google algorithm changes?
Follow trusted SEO sources such as Google Search Central and industry blogs, subscribe to marketing newsletters and keep an eye on your analytics. Using tools like Google Search Console can alert you to performance drops or ranking shifts early on.
How do I choose keywords?
Choose keywords based on relevance, search volume and competition. Use tools like Google Keyword Planner or SEMrush to find terms your target audience is actually searching for, then align them with your content and goals.
What is social media?
Social media refers to platforms like Facebook, Instagram, LinkedIn and TikTok where users create, share and engage with content. For businesses, it’s a powerful way to build brand awareness, connect with customers and drive traffic.
Why is digital marketing important?
Digital marketing helps businesses connect with potential customers, increase brand visibility and drive sales. It provides measurable results and enables you to reach the right audience at the right time with precision.
What is Search Engine Optimisation?
Search Engine Optimisation (SEO) is the process of improving your website’s content, structure and authority so it ranks higher on search engines like Google. It helps bring in more organic traffic from people actively searching for what you offer!
What is Local SEO?
Local SEO focuses on improving your online visibility in a specific area. It includes optimising your Google Business Profile, using location-specific keywords and building local backlinks to appear in searches made by people near your business.
Do I really need a website?
Yes, having a website gives your business credibility, control and visibility online. It acts as your digital home, where people can learn about your services, contact you and trust that you’re a legitimate business.
How much social media marketing should I do?
It depends on your goals, platforms and content strategy. As a general guide, small businesses should aim for at least 3–5 hours per week to plan, post and engage effectively.
What social media platforms are best for my business?
It depends on your audience. B2B companies often succeed on LinkedIn, while visual brands thrive on Instagram. TikTok works well for creative and fast-paced content, and Facebook remains strong for local and community engagement.
What does responsive mean?
Responsive means your website automatically adjusts to look and work well on different screen sizes - from desktops to phones. This improves user experience and is now essential for SEO and usability.
What makes for a good web design?
A good web design is clean, easy to navigate, mobile-friendly and focused on the user. It should load fast, reflect your brand clearly and guide visitors towards key actions like contacting you or making a purchase.
Is it okay to re-purpose content?
Yes, re-purposing content is smart! You can turn a blog post into a social media series, or a video into a podcast. It saves time, reinforces key messages and lets you reach different audiences in multiple formats.
Why is there such a range of SEO prices?
SEO pricing varies based on scope, experience, industry and competition. Basic services might cost less, but advanced SEO involving strategy, content, and technical fixes tends to require more investment.
Do I need to pay for Facebook?
No, creating a Facebook business page is free. However, to reach a wider audience or run targeted campaigns, many businesses choose to use paid Facebook ads for better visibility and results.
What pages should I include in my website?
At minimum: a Homepage, About page, Services or Products page, and Contact page. You might also want a Blog for SEO and a Testimonials or Case Studies page to build trust.
How does a website increase sales?
A well-optimised website builds trust, educates potential customers and leads them smoothly through your sales journey. Clear calls-to-action, engaging content and strong visuals help convert visitors into paying customers.
How often should I update my web content?
Ideally every few months. Keep your content fresh by updating dates, improving outdated info and adding new content. Regular updates help with SEO and show Google your site is active and relevant.
What is On-Page and Off-Page SEO?
On-page SEO includes changes made directly on your site - like improving headings, meta descriptions, image alt text and keyword placement. Off-page SEO is about what happens outside your site, such as backlinks, online mentions and local citations.